HR With Heart
Where inner peace meets professional purpose
Refund Policy
A legal disclaimer
At HR with Heart, I honour your time, energy and commitment and I ask the same in return. This policy ensures mutual respect and clarity for all bookings.
Refund Policy - the basics
Full refunds: You may cancel your session for a full refund up to 48 hours before your scheduled appointment.
Rescheduling Only: Cancellations made within 24-48 hours of your appointment are not eligible for a refund, but you may reschedule once at no extra cost.
No Refunds or Rescheduling: Cancellations made less than 24 hours before your appointment are non-refundable and cannot be rescheduled.
​
​
Rescheduling Guidelines
Rescheduling must be requested via email or phone call at least 24 hours in advance.
You may reschedule once per booking.
Additional changes require a new booking.
​
Late Arrivals and No-Shows
Sessions begin promptly at the scheduled time. If you're more than 15 minutes late, the session may be shortened or forfeited without refund.
No-shows are considered cancellations and are non-refundable.
Exceptions
I understand that life happens. In cases of emergency or unforeseen circumstances, I may offer flexibility at my discretion. Please reach out with honesty and compassion.